Frequently asked Questions

Absolutely. We offer yearly preventative service and maintenance plans designed to keep your heating, cooling, and plumbing systems running efficiently year-round. These plans include scheduled inspections, priority service, and discounted repairs when needed. For air conditioning, our plans feature our unique 21-Point Inspection — and if we clear your system for the season, we back it with a summer-long guarantee: if anything goes wrong, we’ll return and fix it at no charge.
No — we focus exclusively on heating, cooling, and plumbing systems. We do not service refrigerators, other household appliances, or window air conditioners. Our expertise is in whole-home comfort systems, including central air, ductless mini-splits, furnaces, boilers, water heaters, and related equipment.
Yes — we service and install natural gas and propane systems, including fireplaces. Our team is trained to handle everything from routine maintenance to repairs and full installations, ensuring safe, efficient operation.
No — we do not currently offer in-house financing. However, we’re happy to provide detailed estimates so you can explore financing options through your bank or preferred lender.
Yes — we install both traditional split systems and modern ductless mini-split systems. We’ll help you choose the best option for your space, ensuring proper sizing, placement, and efficiency for reliable year-round comfort.

Ask MENCO

A traditional system uses a furnace to heat and a separate air conditioner to cool. A heat pump can do both — heating in the winter and cooling in the summer — by reversing its operation. They’re highly efficient in moderate climates, but a traditional setup may be better in areas with extremely cold winters.
Most homes should replace filters every 1–3 months, but it depends on your system, household size, pets, and allergies. Checking it monthly and replacing it when it looks dirty is the best approach.
SEER stands for Seasonal Energy Efficiency Ratio and measures how efficiently your cooling system operates. The higher the SEER, the more energy-efficient the unit — which usually means lower utility bills.

Tune-ups help catch small issues before they become costly repairs, keep efficiency high, and reduce strain on parts — all of which can add years to your system’s life.
Typical tune-ups include checking refrigerant levels, cleaning coils, testing electrical components, lubricating moving parts, and making sure the system runs safely and efficiently.
Before winter, check and seal drafts, service your heating system, and insulate exposed pipes. Before summer, clean around outdoor AC units, replace filters, and have your cooling system inspected.
Common causes include low refrigerant, restricted airflow from dirty filters, or running the AC when it’s too cool outside. Addressing the cause early helps prevent damage to the compressor.

Low pressure can be caused by mineral buildup, hidden leaks, partially closed valves, or issues with your municipal supply. A plumber can quickly find the source and recommend the right fix.
Popping or rumbling often means sediment has built up in the tank. Flushing it out can help, but sometimes replacement is the better long-term option — especially if the water heater is nearing the end of its lifespan.